Privacy notice

1.Who processes your data

Express Cargo Services S.R.L., with offices in La Paz and Santa Cruz, Bolivia, is responsible for the data you submit on this site.

For any question about this notice, write to us at info@expresscargobolivia.com or on WhatsApp at +591 719 53915.

PENDIENTE: razón social exacta y NIT

2.What data we collect

Only what you type into one of the site’s three forms. There are no user accounts or profiles.

• · Contact form: name, email address, and the message you write.
• · Quote: name, email, WhatsApp number, origin and destination city and country, service type, and the inventory with its estimated volume.
• · Downloadable guide: your email address only.
• · Automatically: your IP address and the browser you sent from. These are stored only to detect automated submissions and are not used to identify you.

3.What we use it for

To answer your question, prepare your quote, or send you the guide you requested. Nothing else.

• · We do not sell your data or share it with third parties for commercial purposes.
• · We do not use it for advertising or add you to mailing lists unless you ask.
• · If you hire a move, we share with customs and destination agents only what the process requires.

4.Cookies

This site uses a single technical session cookie. It protects the forms against forged submissions and is deleted when you close your browser.

There are no advertising, tracking, or analytics cookies.

PENDIENTE-VERIFICAR: actualizar si se conecta Google Analytics (K-06)

5.Third-party services

Some parts of the site load content from other companies, which may log your IP address when serving it:

• · Google Fonts — the site’s typefaces are loaded from Google’s servers.
• · Google Maps — the office maps, on the contact page only.
• · WhatsApp (Meta) — the WhatsApp buttons open a conversation in their app; whatever happens there is governed by Meta’s policies, not this notice.

6.Where it is stored and for how long

Data is stored on the site’s server and emailed to our commercial inbox. Only the team that handles enquiries and quotes has access.

PENDIENTE: plazo de conservación a definir por el cliente

7.Your rights

You can ask us at any time what data we hold about you, to correct it if it is wrong, or to delete it. Write to info@expresscargobolivia.com from the same address you contacted us with and we will reply within business days.

Deleting your data does not affect a move already under contract, whose documentation is retained under customs obligations.

8.Minors

This site is aimed at adults hiring a moving service. We do not request or seek data from minors.

9.Changes to this notice

If we change what we do with your data, we update this notice and its date. The version in force is always the one published on this page.